Policies
My hours are by appointment only. It is not always possible to accommodate walk-in clients; please text or call if you are looking for a session within 24 hours. New appointments with less than 24 hours' notice must be confirmed by Spa Ooh La La before they are considered to be scheduled.
When an appointment is scheduled, a time slot is reserved for that particular client. Payment in entirety is required, whether or not services were rendered for the full duration of the reserved treatment time. In my desire to be effective and fair to all clients, the following policies are honored:
Cancellation Policy
24 hour advance notice is required when canceling or rescheduling an appointment. This allows the opportunity for someone else to schedule an appointment. Treatment time shortened at the client's request qualifies as a rescheduled appointment. If you are unable to give us 24 hours advance notice, you will be charged the full amount of your treatment. This amount must be paid prior to your next scheduled appointment or within 14 days of the missed session, whichever comes first. If a gift certificate or coupon was to be used, it will be voided as payment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” That person will be charged for the missed appointment. If a gift certificate or coupon was to be used, it will be voided as payment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full duration of your session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Payment Options
I accept payment by cash, check, Visa, MasterCard, American Express, Discover, or Paypal, due upon completion of service. A credit card number may be taken in order to secure the appointment. There is a $30 NSF fee charged on all returned checks. Any outstanding accounts will be subject to a 15% monthly interest charge.
When an appointment is scheduled, a time slot is reserved for that particular client. Payment in entirety is required, whether or not services were rendered for the full duration of the reserved treatment time. In my desire to be effective and fair to all clients, the following policies are honored:
Cancellation Policy
24 hour advance notice is required when canceling or rescheduling an appointment. This allows the opportunity for someone else to schedule an appointment. Treatment time shortened at the client's request qualifies as a rescheduled appointment. If you are unable to give us 24 hours advance notice, you will be charged the full amount of your treatment. This amount must be paid prior to your next scheduled appointment or within 14 days of the missed session, whichever comes first. If a gift certificate or coupon was to be used, it will be voided as payment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” That person will be charged for the missed appointment. If a gift certificate or coupon was to be used, it will be voided as payment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the full duration of your session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
Payment Options
I accept payment by cash, check, Visa, MasterCard, American Express, Discover, or Paypal, due upon completion of service. A credit card number may be taken in order to secure the appointment. There is a $30 NSF fee charged on all returned checks. Any outstanding accounts will be subject to a 15% monthly interest charge.